Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Introduction
PropFirmWay ("we," "our," or "us") operated by Mediagator OÜ, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website and use our services.
This policy applies to all users of PropFirmWay, including traders, prop trading firms, partners, ambassadors, and website visitors. By using our services, you agree to the collection and use of information in accordance with this policy.
Information We Collect
Personal Information
- • Name and contact information (email address, phone number)
- • Account credentials (username, encrypted password)
- • Profile information (trading experience, preferences, country, language)
- • Payment information (processed securely by third-party providers)
- • Communication data (messages, reviews, support tickets)
- • Partner/Ambassador application data and referral information
- • Business information for prop firm accounts (company details, licenses)
Usage Information
- • Website navigation patterns and page views
- • Search queries and filters used
- • Interaction with prop firm listings and reviews
- • Widget usage and integration data
- • Device information (browser type, operating system)
- • IP address and approximate location
- • Language preferences and regional settings
Trading & Platform Data
- • Challenge results and trading performance (if verified)
- • Payout verification documents and screenshots
- • Firm ratings and review content
- • Competition, giveaway, and social activity participation
- • Reward points, achievements, and badge data
- • Partner referrals and commission tracking
- • Ambassador program performance metrics
Business & Administrative Data
- • Prop firm business information and challenges
- • Content management and blog post data
- • Administrative actions and moderation activities
- • Analytics and reporting data (aggregated and anonymized)
- • Widget configuration and customization settings
How We Use Your Information
Service Provision
- • Create and manage user accounts
- • Provide prop firm comparison tools
- • Process and display reviews with verification
- • Facilitate giveaways and social competitions
- • Verify trading results and payouts
- • Generate and embed widgets
- • Multi-language content delivery
Communication
- • Send important account updates
- • Provide customer support in multiple languages
- • Newsletter and promotional content
- • Partner and Ambassador program communications
- • Notify about new features and challenges
- • Security alerts and warnings
Platform Improvement
- • Analyze usage patterns and user behavior
- • Improve user experience and interface
- • Develop new features and tools
- • Prevent fraud, abuse, and fake reviews
- • Ensure platform security and integrity
- • Optimize widget performance
Business Operations
- • Process partner and affiliate commissions
- • Manage Ambassador program rewards
- • Content moderation and quality control
- • Generate analytics and business reports
- • Comply with applicable laws and regulations
- • Respond to legal requests and disputes
Data Sharing and Disclosure
We do NOT sell your personal data
PropFirmWay never sells, rents, or trades your personal information to third parties for their marketing purposes.
Limited Sharing Occurs When:
- • Service Providers: Trusted partners who help operate our platform (hosting, analytics, payment processing, widget infrastructure)
- • Legal Requirements: When required by law or to protect our rights and users' safety
- • Business Transfers: In case of merger, acquisition, or asset sale (with user notification)
- • Public Reviews: Review content you choose to make public (with your username/profile)
- • Prop Firms: Basic contact info when you request information or participate in challenges
- • Partner Programs: Commission and referral data with relevant partners and ambassadors
- • Widget Integration: Anonymized data for widget performance and analytics
Data Security
We implement comprehensive technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.
Technical Measures
- • SSL/TLS encryption for data transmission
- • Encrypted password and sensitive data storage
- • Regular security updates and patches
- • Secure hosting infrastructure with backups
- • Multi-factor authentication options
- • API security for widget integrations
- • Database encryption and access controls
Organizational Measures
- • Role-based access to personal data
- • Staff training on data protection
- • Regular security audits and assessments
- • Incident response and breach procedures
- • Data retention and deletion policies
- • Partner and vendor security agreements
- • Admin activity logging and monitoring
Your Privacy Rights
Access & Portability
Request a copy of your personal data in a portable format, including profile, reviews, and activity history
Correction
Update or correct inaccurate personal information through your profile settings or by contacting us
Deletion
Request deletion of your personal data (reviews may be anonymized to maintain platform integrity)
Opt-out
Unsubscribe from marketing communications, partner notifications, or specific features at any time
Restriction
Limit how we process your personal data for specific purposes
Objection
Object to processing based on legitimate interests, including analytics and marketing
Exercise Your Rights
To exercise any of these rights, contact us at privacy@propfirmway.com or use our contact form. We'll respond within 30 days.
Special Features & Programs
Partner & Ambassador Programs
- • Partner referral tracking and commission calculations
- • Ambassador program with enhanced country-based commissions
- • Performance metrics and earning reports
- • Separate terms and agreements for business relationships
Widgets & Integration
- • Customizable widget generation and embedding
- • Integration analytics and performance tracking
- • Third-party website integration data
- • Widget usage statistics (anonymized)
Gamification & Rewards
- • Achievement badges and reward point systems
- • Social giveaway participation and winner selection
- • Leaderboards and community recognition
- • Activity-based reward calculations
Cookies and Tracking
We use cookies and similar technologies to enhance your experience, provide personalized content, and analyze website usage across multiple languages and regions.
Types of Cookies We Use:
- • Essential: Required for website functionality (login, preferences, language settings)
- • Analytics: Help us understand visitor behavior, popular content, and regional preferences
- • Functional: Remember your preferences, dashboard settings, and customizations
- • Marketing: Deliver relevant content, partner offers, and measure campaign effectiveness
- • Performance: Monitor website speed, widget loading times, and user experience
Cookie Controls
You can control cookies through your browser settings or our cookie preference center. Note that disabling certain cookies may affect website functionality, language settings, or personalized features.
International Data Transfers
As an Estonian company serving users globally in multiple languages (English, Spanish, Portuguese, Russian), PropFirmWay primarily processes data within the European Union. However, some service providers may be located outside the EU.
When we transfer data internationally, we ensure appropriate safeguards are in place, including:
- • EU Commission adequacy decisions
- • Standard contractual clauses
- • Binding corporate rules
- • Certification schemes and privacy frameworks
- • Data processing agreements with all international partners
Data Retention
We retain personal data only as long as necessary for the purposes outlined in this policy:
Active Accounts
Data retained while account is active plus 3 years after last login
Reviews & Ratings
Retained for platform integrity, may be anonymized after account deletion
Partner/Ambassador Data
7 years for tax, accounting, and commission tracking purposes
Marketing Data
Until you opt-out, request deletion, or 2 years of inactivity
Widget Analytics
Anonymized performance data retained for 2 years
Admin & Security Logs
5 years for security, audit, and legal compliance purposes
Contact Information
If you have questions about this privacy policy or our data practices, please contact us:
Multi-Language Support
We provide privacy support in English, Spanish, Portuguese, and Russian. Please specify your preferred language when contacting us.
Changes to This Policy
We may update this privacy policy from time to time to reflect changes in our practices, new features, or applicable laws. When we make significant changes, we will:
- • Post the updated policy on our website in all supported languages
- • Update the "Last updated" date
- • Notify users via email for material changes
- • Provide a summary of key changes in your preferred language
- • Notify partners and ambassadors of relevant business-related changes
Continued use of our services after policy changes constitutes acceptance of the updated terms.